Back to main page
PRIVACY POLICY

This Privacy Policy (hereinafter referred to as the "Policy") is an agreement between Reelly Tech Ltd (hereinafter referred to as the "Site Operator") and the Visitor or User of the website (hereinafter collectively referred to as the "User") to regulate the relationship related to the collection, processing, storage, protection, disclosure of personal data of Users.

This Policy is a public offer that is addressed to a fully capable entity.

By registering on the https://www.reelly.ai/ Website or visiting the Website without registering, the User consents to the collection and processing of his personal data, as well as gives the Website Operator the right to perform other actions with Personal Data that are provided for by this Policy.

The fact of acceptance of this Policy (unconditional acceptance of all conditions contained in this document without exception, made by visiting the Website or by registration) is recorded by the Website Operator in electronic form. The information registered by the Website Operator about the acceptance of the offer can be used as evidence in any instances, including in court.

The Privacy Policy is an integral part of the Terms and Conditions of Use of the Platform. The terms used in the Policy are filled with the meaning that is disclosed in the Terms and Conditions of Use of the Platform. 

ATTENTION! 

IF YOU DO NOT AGREE WITH ANY OF THE PROVISIONS OF THIS POLICY, PLEASE STOP USING THE SITE AND, IF NECESSARY, REQUEST THE SITE OPERATOR TO DELETE THE PERSONAL INFORMATION THAT WAS RECEIVED BY HIM IN CONNECTION WITH YOUR VISIT TO THE SITE.

If you have any questions, you should contact the support@reelly.io support service for clarification of the terms and individual provisions of this Policy 

1. METHODS OF COLLECTION AND INFORMATION COLLECTED BY THE WEBSITE OPERATOR
(hereinafter "Personal Information" and/or "Personal Data")
1.1. Information independently provided by the User.
1.1.1.
Information that the User provides by independently interacting with the Website, the Website Operator or any third parties using the functionality of the Platform, by performing legally significant actions (filling out questionnaires, registration forms, completing surveys, entering into communication with support, etc.), including, but not limited to, the following information:
- Last name, first name, patronymic;
- Citizenship;
- Floor;
- Photo, video;
- Date of birth;
- Payment details;
- Contact details, including, but not limited to: email address, phone number, social media accounts, etc.;
- Documents that, in the relevant jurisdiction of the User, are identity documents and/or data from these documents;
- Taxpayer identification number;
- Documents necessary to check the User for compliance with the criteria, the presence of which is necessary for the implementation of certain legally significant actions on the Website;
- Documents required for passing the KYC procedure;
- Documents confirming the User's citizenship, residency or place of stay, including, but not limited to, the following documents: documents confirming border crossing (visa information), utility bills, lease agreements, documents on ownership of real estate, documents on registration as an entrepreneur, documents on obtaining refugee status, etc.;
- Documents and information provided by the User in the course of any communication with the Site Operator or any of its representatives, including, but not limited to, chat messages with the support service, chat attachments, which may include screenshots, photos, videos, answers to questions, etc.;
1.1.2. The scope of documents and information that includes information on the types of data mentioned above will be determined by the Site Operator depending on the results of the risk assessment prior to entering into a business relationship with the User.
1.1.3. In case of rejection of the Website Operator's request for additional information from the User, the Website Operator may refuse to provide the User with access to the Services, the Website, its individual services or functionality. As the Site Operator adds new features and Services, the User may be asked to provide additional information.
1.1.4. The Website Operator does not knowingly collect data from persons under the age of 18. By using the Website, the User confirms that he/she is at least 18 years old. If the Website Operator learns that personal information has been collected from Users under the age of 18, the Website Operator will delete the Personal Account, the Account and the Personal Data of such User. If the User becomes aware of any data that the Website Operator may have received from persons under the age of 18, he may inform the Website Operator of this fact at support@reelly.io 

1.2. Information generated or received automatically.
1.2.1.
Data that is automatically transmitted when the User uses the Website without the need to perform any legally significant actions, except for the direct visit to the Website, including, but not limited to, the following information: 
- how the User got to the Website and interacts with it;
- the type of device and unique identification numbers of the User's device;
- information about device events, including, but not limited to, failures, system activity, hardware settings, browser type, browser language, date and time of the request, and the URL of the User's transition;
- A broad geographical location (e.g., at the country or city level) 
- other technical data collected through cookies, pixel tags and other similar technologies that uniquely identify the User's browser;
1.3. Information Collected from Third Parties.
1.3.1.
In order to verify compliance with the requirements necessary for the use of the Website, the Website Operator may receive and process any information from other sources, including but not limited to the following:
- information provided by third parties involved in the Website Operator to verify the User's compliance with the criteria, the presence of which is necessary for the implementation of certain legally significant actions (Verification, KYC, AML, etc.) procedures;
- publicly available information on the Internet;
- information from the blockchain.

2. PURPOSES OF COLLECTING AND PROCESSING PERSONAL DATA
2.1.
The processing of Personal Data includes any action (operation) or a set of actions (operations) performed with or without the use of automated means on Personal Data. This includes the collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, and destruction of personal data.
2.2. The collected personal information of the User is used by the Website Operator for the following purposes: 
2.2.1. Identification of the User and providing access to the Website, its services and functionality;
2.2.2. Verification of the User's right to perform legally significant actions available on the Website, as well as the existence of these rights during the existence of the relationship that arose after the implementation of legally significant actions;
2.2.3. Sending the User any information, including, but not limited to, information of a notification or advertising nature;
2.2.4. For any possible analysis and processing of Personal Data obtained within the methods specified in the Privacy Policy in order to improve the quality of the User's interaction with the Website or the quality of services provided by the Website Operator;
2.2.5. Conclusion, execution and termination of Transactions;
2.2.6. Exercise of any other rights and obligations that have arisen or may arise for the Website Operator or any other third parties in connection with the use of the Platform's functionality by the User.

3. STORAGE AND PROTECTION OF PERSONAL INFORMATION
3.1.
The Site Operator has implemented security systems designed to prevent unauthorized access to or disclosure of Personal Information, including but not limited to the following measures: 
3.1.1. of the User's Personal Account is protected by a password;
3.1.2. Employees, partners, contractors, contractors, consultants and other persons with whom the Site Operator interacts and who may have access to Personal Data assume the same legal obligations to comply with this Privacy Policy as the Site Operator has to the Users;
3.1.3. Within the business of the Site Operator, a system of control and multi-level access to the Users' Personal Data has been developed and implemented, with the recording of information: who, at what time and for what purposes, of the persons who have access, applied for the Users' information;
3.1.4. The site operator uses effective antivirus programs.
3.2. The system of measures to protect Personal Information is dynamic, the Site Operator constantly and periodically introduces new methods to protect the Personal Data of Users from any possible types of threats. 

4. DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES
4.1.
The Website Operator, on the basis of the User's consent provided by accepting this Privacy Policy, may transfer the User's Personal Data, including, but not limited to, the following third parties:
4.1.1. To persons with whom the Site Operator plans to merge or whom it plans to acquire;
4.1.2. Persons who will perform the function of the Site Operator in the event of a replacement of the Site Operator, which may occur on the basis of an appropriate agreement on the transfer of rights and obligations;
4.1.3. Persons who are involved by the Site Operator to verify the User's compliance with the criteria that are necessary for the implementation of certain legally significant actions (Verification, KYC, AML, and other procedures);
4.1.4. Persons who participate in the provision of services by the Website Operator to the User related to the use of the Website and its services;
4.1.5. Persons who use the functionality of the Website to provide services to the User.
4.2. In addition to the transfer of the User's Personal Information on the basis of the User's consent, the Site Operator is also obliged to transfer the User's Personal Information in accordance with the legal requirements of the jurisdiction of the applicable law, including, but not limited to, the transfer of information in cases of receipt of requests from competent authorities. 
4.3. Cross-border transfers. The Website Operator may carry out cross-border transfers of information, provided that the jurisdiction of data transfer, in accordance with national legislation, ensures sufficient data protection, at a level not lower than in the jurisdiction of the Website Operator's registration and/or the jurisdiction of the User's citizenship/residence/location. Under this Policy, the Site Operator may transfer Personal Data worldwide. In cases of cross-border transfers of Personal Data, the Site Operator applies appropriate technical, organizational and contractual security measures (including standard contractual clauses) to ensure that such transfers are carried out in accordance with applicable data protection regulations.
4.4. Cross-border transfer of personal data to foreign countries that do not meet the above requirements may be carried out only on the basis of a separately provided written consent of the User.

5. USER RIGHTS
5.1.
The User has the right to:
5.1.1. Familiarize yourself with the Personal Data provided to the Website Operator and request a copy thereof.
5.1.2. Request the transfer of Personal Data to another controller, but only to the extent technically feasible.
5.1.3. Make changes, updates, additions to the Personal Data provided.
5.1.4. Request deletion of Personal Data.
5.1.5. Object to the processing of Personal Data for certain purposes and/or in certain ways.
5.1.6. Contact the Website Operator with a request to restrict the processing of Personal Data.
5.1.7. To refuse direct marketing and advertising materials sent by the Website Operator and/or third parties to whom the Website Operator has transferred information about the User in accordance with the terms of this Agreement.
5.1.8. Withdraw your consent to the storage and processing of Personal Data. The refusal will not affect the lawfulness of the storage and processing of data that was carried out prior to the opt-out, nor will it affect any other lawful storage and processing of data other than consent.
5.1.9. Lodge a complaint with the competent authority responsible for the protection of personal data about the collection and use of Personal Data. 
5.1.10. Exercise other rights provided for by applicable law.
5.2. These rights are not absolute and may be limited in order to comply with regulatory requirements and the legitimate interests of the Site Operator.
5.3. For all questions regarding the exercise of the above rights, the User can contact us by e-mail: support@reelly.io

6. LIABILITY AND DISPUTE RESOLUTION PROCEDURE
6.1. The Website Operator is not responsible for the loss of Personal Data due to the actions of third parties, including the Website Operator's hosting provider, software errors, unreliability of communication channels, as well as illegal actions of hackers and other intruders.
6.2. In case of detection of loss (leakage) of Personal Data, the Site Operator undertakes to notify the User within 24 hours from the moment of establishing the fact of loss, as well as to make every possible effort to reduce the negative consequences and identify those responsible.
6.3. Before applying to the court with a claim for disputes arising from the relationship between the User and the Site Operator, it is mandatory to submit a claim (a written proposal for a voluntary settlement of the dispute). The recipient of the claim within 30 (thirty) calendar days from the date of receipt of the claim shall notify the claimant in writing of the results of the consideration of the claim. In case of failure to reach an agreement, the dispute will be referred to a judicial authority in accordance with the legislation of the United Arab Emirates.

7. ENTRY INTO FORCE, AMENDMENT AND TERMINATION OF THE POLICY
7.1. The validity period of the Policy begins from the moment of visiting the Website and ends from the moment of receipt of the User's request to delete his/her Personal Data or independently delete Personal Data by the Website Operator, due to the absence of the need to store them. The period of storage and processing of the User's Personal Data corresponds to the validity period of the Policy. Regardless of the date of acceptance, the Parties have agreed that the Policy will regulate the relationship between the Parties, which arose from the date of the User's first visit to the Website.
7.2. The Website Operator reserves the right to amend this Policy unilaterally and without prior notice to the User. In this regard, the User undertakes to regularly monitor changes and be guided by the version of the Policy posted on the https://www.reelly.ai/.
7.3. If, after changing the Policy, the User continues to use the Website, it is considered that the User has familiarized himself with all the changes and has accepted them. The Website Operator may require the User to accept the new version of the Policy by performing a legally significant action other than visiting the Website as a condition for continuing to use the Website or its services.
7.4. If the User does not accept the changes to this Policy, he has the right to terminate it unilaterally by sending a request to the Site Operator to delete his Personal Information by e-mail support@reelly.io.
7.5. The User has the right to unilaterally and extrajudicially terminate the Policy at any time by sending the Website Operator a corresponding application for the deletion of Personal Information by e-mail support@reelly.io.
7.6. The Website Operator has the right to unilaterally terminate this Policy out of court by notifying the User of the fact of termination of the Policy and the deletion of Personal Information through the Personal Account or by using the contact details specified by the User during registration. 
7.7. Any termination of the Policy entails the impossibility of further use of the Website, the deletion of the Personal Account and the User's Account. 
Back to main page